2002 Conference Session Presentations:
Please
Note: to view these presentations you will need to have
PowerPoint Viewer and Adobe Acrobat Reader installed on your
computer. Both pieces of software can be downloaded at no charge by
clicking the links below:
PowerPoint
Viewer
Acrobat
Reader
Thursday, September 12:
Meeting
the Challenge of a Changing World
Session Description:
Crisis management is becoming an increasingly important and more
frequent in the testing world. What are the implications to the
candidate, regulator and test administrator when safety concerns
mandate interruption or cancellation of an exam?
Disciplinary
and Investigative History: What is Open to the Public and for How
Long?
Session
Description: This
session will outline disciplinary history inconsistencies between
some professions and try to determine the reason for the
differences. It will also explore options to a life long ‘record’
for some disciplinary actions, and trying to establish criteria for
potential pardons.
Improving
Interagency Relationships
Session Description:
How to
improve the communicative processes within states and disciplines,
between states, and between states and federal agencies.
John
Q. Public in the Regulatory New Age
Session
Description: Come
learn about a model for a regulatory town hall that electronically
connects the public to actions and proposals of regulatory bodies
and provides a forum for informed debate.
Recovering
from the Unexpected
Session Description: The
use of technology and complex psychometric approaches holds great
promise for improved service and measurement precision. However, the
potential for human and electronic error in many forms is also very
real. This session will present realistic situations that may occur,
resulting in errors in scoring and high-stakes decision making. The
presentations will highlight legal issues, public protection
considerations, candidate interests, and quality control issues
aimed at reducing the potential for error.
Speakers:
I. Leon Smith,
President and CEO, PES - PowerPoint
Presentation
Randolph
Reeves,
Executive Director and Legal Counsel, Association of State and
Provincial Psychology Boards - PowerPoint
Presentation
Ron Rodgers,
Director of Measurement Services, Continental Testing Services, Inc.
and President, Employment Research Institute - PowerPoint
Presentation
Elizabeth Witt,
Senior Measurement Analyst, Promissor - PowerPoint
Presentation
Quality
of Investigations
Session Description:
This
session will provide an overview of the elements to consider for
quality of investigations. Components of ethical standards will be
reviewed such as:
a) General Standards: qualifications; independence; due professional
care
b) Qualitative Standards: planning; execution; reporting;
information management
c) Job Profile and Training Profiles
There will also be reference to the obligation of the investigator to present evidence which may both corroborate allegations and is exculpatory.
Good
People: How to Get Them-How to Keep Them
Session Description: Methods for
recruiting, hiring and retaining qualified employees through
incentive programs, monetary rewards, educational and training
opportunities. Applying private sector programs to government
entities.
Regulatory
Partnerships: Case Studies
Session Description:
Panel members will present information on the Practitioner
Remediation Enhancement Partnership (PREP) project, joint regulation
and other collaborative examples.
Speakers:
Julie George,
Practitioner Remediation and Enhancement Partnership (PREP)
Coordinator, North Carolina Board of Nursing - PowerPoint
Presentation
Carolyn Hubble,
Manager, Quality Programs, College of Occupational Therapists of
Ontario - PowerPoint
Presentation
Tony Tirone,
Director of Federal Relations, JCAHO - PowerPoint
Presentation
Friday, September 13:
A
Testing Buffet: Basics for Newcomers
Session Description: Similar
to a roundtable session, several "stations" will be setup
at which experts will present basic information and practical advice
for those new assessments. Topics may include item writing (how to
do it well), developing test specifications, job analysis, item
statistics, standard setting, selecting experts to serve on
committees (for standard setting, job analysis) scoring and
reporting.
Speaker:
Pat Muenzen,
Associate Director of Research Programs, Professional Examination
Service - PowerPoint
Presentation
Elizabeth Witt,
Senior Measurement Analyst, Promissor - PowerPoint
Presentation
Fraudulent
Credentials
Session Description: This
session will review the latest technology used by regulators in
detecting fraudulent documents and the latest technology used to
create fraudulent documents. What steps can a regulator take to
detect the use of fraudulent credentials?
Regulation
of the Gaming Industry
Session
Description: What
is involved in licensing, investigating, securing and enforcing the
gaming industry? A behind-the-scenes look at big gambling, including
examples from real-life investigations.
Research
and Regulation: Do They Go Together
Session
Description: A
panel will present the need for an organized and focused series of
empirical research projects on topics germane to professional
regulation and on identifying ways and venues in which to organize
and disseminate research results.
Speaker:
Sandra
Greenberg,
Vice President, Research/Development/Public Service, Professional
Examination Service - PowerPoint
Presentation
David
Montgomery,
Administrative Services Division Administrator, Nebraska Health and
Human Services - Adobe Acrobat
Reader Presentation
Converting
from Paper/Pencil to CBT
Session Description: Discussion
will include decision criteria, benefits and drawbacks, test
development and operational issues to consider, and first hand
experiences from representatives of two organizations that made the
conversion.
Effective
Alternatives to Format Discipline: Remediation of Practice
Deficiencies
Session
Description: Is
a charge and finding of professional misconduct always necessary to
achieve public protection and remediate practice problems? This
session will examine how different programs in the US and Canada are
focusing efforts towards quality improvement of professional
practice without resorting to the costly and potentially punitive
discipline process. Highlights of successes and strategies from the
PREP program (North Carolina Board of Nursing and Citizen Advocacy
Program; and other ventures) will be examined.
In-House
Attorneys v. Outsourcing
Session
Description: When
do you outsource? What about accountability? Administrative agency
concerns about lack of accountability of independent prosecutors,
such as from the attorney general’s office vs. concerns about the
inability of attorneys to make appropriate independent judgments as
to when and how to prosecute.
Finding
the Right Balance
Session
Description: Should
the accountant be required to report a client’s excess cash?
Should a pharmacist be required to report a client’s drug use?
Legislative and administrative policies dealing with organized crime
and drug diversion are requiring action by professionals which
create situations for conflicts in ethics, rules and fundamental
rights of the client. This debate will address these conflicts, and
how the role of the professional is shifting and its impact on
regulators.
Speaker:
Raymond Doray,
Barrister and Solicitor, Partner, Lavery, Be Billy, Montreal - Adobe Acrobat
Reader Conference Paper; PowerPoint
Presentation
Eugene Jackson,
Assistant Attorney General, Wyoming Office of the Attorney General -
Adobe Acrobat
Reader Presentation
The
Audit Experience
Session
Description: Attaining
quality through adherence to standards can be ascertained through an
audit of testing development and administration processes. A testing
program audit process will be described from different perspectives:
the audit lead and team members; client; and test vendor.
Partnering
with the Private Sector: Regulating Impaired/Incapacitated
Professionals
Session
Description: There
is an increasing need to develop and maintain an effective system
for monitoring professionals who are impaired due to substance abuse
disorders, and in some cases, mental/emotional disorders. While
regulatory agencies often lack the experience and training specific
to the treatment of these disorders, and are often viewed as high
risk places to persons that fear the loss of a license, private
agencies may be more effective. This session explores the essential
elements of a partnership between regulatory agencies/professional
boards and the private sector (a private agency or organization) to
structure programs designed to accomplish early detection,
intervention and as needed treatment for those impaired
professionals.
Establishing
a Comprehensive Board Orientation and Mentoring Program
Session
Description: This
session will deal with the problems in working with volunteer board
members. It will focus on the broad responsibilities of board
members (e.g. fiduciary, committees, oversight) and the value in
creating a mentoring program to ensure active and meaningful
involvement in the goals of the organization and/or board. The
mentor’s job includes helping the new board member understand the
interpersonal relationships of the committees, staff and board; the
social aspect of board membership; and, the "meeting
mechanics" that drive the board operations.
When
You Need Help Who Will Be There?
Session
Description: In
an attempt to address the impending shortage of health care
providers, proposed solutions include changes in immigration,
licensure, educational policies and laws. This session will address
what regulators should know so public safety will not be
compromised.
Speaker: Judith Pendergast, Director of Planning, Marketing and Communications, Commission on Graduates of Foreign Nursing Schools - Adobe Acrobat Reader Handouts
Saturday, September 14:
Accreditation:
The Third Party Seal of Approval
Session
Description: Although
currently there is no accrediting body for licensure, movements
towards reciprocity and national/international acceptance of
credentials may necessitate exploration of accreditation in
licensure. There is a trend in the U.S. for states to accept
accredited or third-party evaluated certification programs as a
component of regulatory compliance or, in lieu of licensure. This
session will explore several organizations involved in accreditation
or third-party review of certification programs.
Speaker: Bridget Brown, Director of Program Development, National Skills Standards Board - PowerPoint Presentation
Building
A Defensible Record
Session
Description: The
session explores the importance of building a defensible record in
disciplinary cases. The focus will be on the following: 1) the
investigator’s role in the preparation of the investigation file;
2) the interaction with key players involved in the case to build
the kind of evidence that will be deemed credible on appeal, and the
importance of the demeanor/credibility of the witnesses; 3) the
impact of limited resources on further investigation to build the
record; and 4) defending the record in administrative hearings, e.g.
medical disciplinary cases in light of the Washington State Supreme
Court ruling on Nguyen v. Department of Health, WA State Medical
Quality Assurance Commission. The ruling requires a higher standard
of proof in medical disciplinary proceedings; the constitutional
minimum standard of proof in a professional disciplinary proceeding
for a medical doctor must be something more than a mere
preponderance, it must be clear and convincing proof. This session
is recommended for investigators and attorneys.
Defining
Future Practice: Implications for Certification and Assessment
Session
Description: This
session will discuss how to incorporate the future needs of the
profession into revised certification requirements in practice. An
example of a certification agency defining and addressing the
discrepancy between the current and future needs of the profession
will be presented.
Dollars
or Sense?
Session
Description: More
and more government and other third-party payers are placing
restrictions on the scopes of practice of professionals through
their program funding regulations and policies. Should the payer be
able to place one profession in supervision of another in order to
restrict access to services and program expenditures? What happens
when program funding restrictions force professionals to cut corners
and breach professional practice standards? How do professions,
governments, and insurers balance patient/client needs, professional
autonomy, quality service and ability to pay?
Speaker: David Hodgson, Registrar and CEO, College of Audiologists and Speech-Language Pathologists - PowerPoint Presentation
Sexual
Exploitation: Interviewing Victims, Profiling Offenders, and
Remedies
Session
Description: This
session will explore some of the techniques that can be used in
investigating sexual exploitation by regulated professionals and
discuss issues regarding remedies. The focus will be on the
following:
1) Techniques used to interview victims of sexual exploitation;
2) Psychological profiling of offenders that can be used to aid the
investigator and as a guide for identifying additional victims; and
3) Identifying issues surrounding rehabilitation vs. revocation
Speaker: Gary Schoener, Executive Director, Walk-in Counseling Center, Minneapolis - Adobe Acrobat Reader Presentation
Questioning
the RFP Process
Session
Description: Intent
to negotiate (ITN) provides an alternative to RFP’s. Traditional
requests for proposal (RFP) processes can be difficult and time
consuming. The real question is whether an RFP ensures that an
agency will be able to produce the best solution for their needs. An
alternative procurement process called ITN will be discussed which
provides more options and flexibility for agencies and vendors to
propose visionary solutions. A case study will be presented with a
surprising result.
Emergency
Preparedness: Regulators Respond
Session
Description: During
and after disasters and emergencies regulators must balance the
interest of the public with the need for delivery of quality service
by professionals. This panel will discuss lessons learned from their
experiences. Some of the challenges to be discussed include resource
mobilization, data management, and public/private partnership.
Speaker: Helen Meeks, Division Administrator, Regulation and Licensure, Nebraska Department of Health and Human Services - PowerPoint Presentation
Blackjack
or Roulette: Responding to Your Questions
Session
Description: The
odds that all your questions about testing were answered during the
conference sessions are slim. This session will give you the
opportunity to increase those odds in your favor. Conference
attendees will be able to ask their questions to a panel of experts
and beat the odds.
Effective
Alternatives to Formal Discipline: The Settlement Process
Session
Description: What
are the reasons (both practical and principled) to settle a case
after filing charges? This session will examine various approaches
to pre-trial conferences and processes aimed at narrowing
contentious issues so that the case can be presented as efficiently
as possible. The merits of outlining the settlement in precise
language will be addressed as well as how this type of process could
be used to gain agreement on any penalty orders. The session will
also focus on whether the settlement process is consistent with the
public interest.
Speaker: John Carlisle, Deputy Registrar, College of Physicians and Surgeons of Ontario - PowerPoint Presentation
Proper
Measurement of Productivity: Investigators and Attorneys
Session
Description: Are
investigators and attorneys being persuaded to turn out more cases,
more quickly, and more superficially at the expense of quality of
selection, investigation and prosecution? How does one learn to
resist the pressure that leads to measurement by volume?
Speaker: Eugene Jackson, Assistant Attorney General, Wyoming Office of the Attorney General - Adobe Acrobat Reader Presentation
Federal
Initiatives on Regulatory Reform
Session
Description: Update
on a US Health and Human Services task force and other significant
actions at the federal level of importance to professional
regulators.