Toronto, Ontario | June 15, 2010
Please click on the presentation titles to download the PowerPoint show.
Don Mercer, Consumers Council of Canada
Is there Too Much “Self” in Self-Regulation
- Whose interests are really being served?
- How does “the public interest” relate to the end consumer?
- How is the end consumer protected through self-regulation?
Deanna Williams, Ontario College of Pharmacists
Self-Regulation: A Privilege Not A Right
- Governance models – committee compositions, etc.
- Investigation of complaints and adjudication of discipline matters
- Public interest does not necessarily equal consumer interest
David Christian, SC Dept. of Labor, Licensing and Regulation
Alternatives to Self-Regulation: Is the State the Answer?
- Methods / models of state regulation – autonomous, gov’t agency, semi-autonomous
- Issues of independence
- Funding issues – taxpayer perspectives
- Centralization – one stop shopping for the public
Jacob Bakan, Legal Services Branch, Ontario Ministry of Consumer Services
The Consumer Protection Act: Setting the Stage
Richard Steinecke, Steinecke Maciura LeBlanc
Barriers to Consumer Satisfaction
- Consumer Rights
- Service Provider Obligations
- Consumer Remedies and Powers of the Director/Minister
Jonathan Bracken, UK Health Professions Council
The UK Experience – Learning from Tough Lessons
- Limitations in existing professional regulatory legislation that prevent powers similar to CPA
- Do the regulators have the stomach to take on consumer protection powers?
- Murder, abuse and clinical tragedy as catalysts for regulatory reform