Vancouver Regional Symposium

Measuring and Reporting Regulatory Performance

May 31, 2018 | Delta Hotel Burnaby Conference Centre

Symposium Agenda

The primary objective of professional and occupational regulators is to "serve and protect the public interest." This overarching concept ultimately boils down to the mitigation and management of the risks associated with the practice of the profession or occupation. Standards of qualification and practice are established, processes to deal with entry to practice, complaints, discipline and enforcement are put in place, and members and the public are engaged via a range of communication channels. But how can the regulator know if it is doing a good job? How can it know if it is mitigating and managing risk to an appropriate level? These questions are fundamental to the accountability of the regulator.

This one-day symposium will examine the approaches taken and mechanisms used by professional and occupational regulators to demonstrate that they are serving and protecting the public interest. Using "risk-based regulation" as a foundation, symposium participants will hear from a range of speakers addressing issues of regulatory performance measurement and reporting. What constitutes good regulatory performance? Which statistics are truly relevant to public interest protection? How should benchmarks and relative measures be defined and used? How should performance measurement and reporting impact the setting to strategic directions and goals?

Symposium Location

Delta Hotel Burnaby Conference Centre

4331 Dominion Street
Burnaby, British Columbia V5G 1C7

For questions regarding the Vancouver Regional Symposium program, please contact Kelly McKown at or (859) 654-0144.

2018 Regional Symposia Sponsor

2018 Regional Symposium Exhibitor

Please contact Jodie Markey for exhibitor opportunities in 2018.

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