Disaster Recovery and Business Continuity Planning

  • 06 Apr 2100
  • Virtual - at your desktop

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Advanced planning is absolutely necessary to ensure the continuity of critical functions and services for a regulatory or credentialing organization.  This session will focus on the practical considerations for developing Business Continuity Plans (BCP) based on best practices with emphasis on testing and assessment services and protecting the candidate’s credentialing experience.  The session presenter has worked closely with a number of credentialing agencies in developing their Continuity of Operations Plans (COOP). This presentation will include both general theory and lessons learned from a credentialing organization’s perspective in developing a COOP with regards to testing, assessment, and credentialing services.  Examples of topics that will be discussed are test administration and content, availability of records, temporary credentials or extension of existing credentials, developing a plan in collaboration with key resource and service providers, internal and external reporting procedures, and off-site storage and backup of data.

Presenter:
Don Hall is the Director of Business Continuity for Prometric.  Don has over 13 years of military experience and 20 years of technology and management experience.  He has been an employee of Prometric since May 1997 and has filled the roles of Lead Systems Engineer to Principle Architect for Infrastructure with responsibility for the planning, coordination, configuration, installation, and management of the Technology enterprise.  As Director, Business Continuity, Don is responsible for the planning, coordination, and maintenance of Prometric’s Business Continuity Management Program.  Don has over 8 years of disaster recovery planning experience and over 4 years of comprehensive Business Continuity Planning experience.

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