Defining a Gold Standard for Professional Regulation: The Professional Regulatory Practices Self-Assessment

  • 06 Apr 2100
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What is regulatory excellence? How can you measure it? What indicators can tell you if your regulatory body is performing at the excellent, basic, or worst of all, below basic level? Some professions bring their discipline’s perspective to challenges such as assessing performance as a regulatory body. When it came to assessing its performance, the Human Resources Professionals Association (HRPA) used an approach inspired by behavioral rating methodology. This framework was used by an external expert and by an internal working group comprised of board members. The focus of this presentation is not so much the results of the audit but the effectiveness of the process and its usefulness in assessing and improving regulatory performance.

Learning Objectives:
• Learn about an innovative and adaptable approach to assessing performance as a regulator
• Learn from HRPA’s own experience in using the Professional Regulation Practices Audit framework and process
• See how internal and external assessments of performance as a regulatory body can differ and what that may mean

• Learn how you could adapt and use this tool back home

Originally presented: April 19, 2017


Claude Balthazard, Vice-President, Regulatory Affairs and Registrar, Human Resources Professionals Association (HRPA)

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