Winter Symposium 2019 On-Demand recording - Under the Magnifying Glass: Managing Public Perception in and of Regulation

  • 06 Apr 2100
  • Virtual - view recording at your desktop - unlimited playback


  • Purchase the recordings for a discount if you attended the 2019 Winter Symposium
  • If you are unable to select the member price and believe you or your organization is a member, please contact Nicolle Harkness at to be added to a membership bundle.

Attendees are responsible for knowledge of membership status prior to registration. Please confirm your membership status by referencing our Member Listing located under the Membership tab on our website or email

Regulation, whether self- or legislatively imposed, contains specific requirements and processes to ensure public protection. What happens when those requirements and processes come under increased scrutiny from outside entities? How does a regulator manage to do the job they've been assigned, but also to meet the "needs" of public perception? Can regulators do both at the same time?

View a full recording of the event held in Charleston, South Carolina on January 9, 2019 and hear from regulatory experts about the impact of public perception on regulatory bodies and ways in which regulators can think proactively to meet increased levels of scrutiny from members, legislators, and the public in general. From this presentation, you will have a plan you can use within your organization to meet these challenges head on. This on-demand recording includes a presentation/training by a marketing professional familiar with regulatory organizations, as well as real-life examples from regulators in the United States, Canada, and Ireland.

View the full agenda for the event held here.

Upon receipt of payment, you will receive an email with a link to the online recordings and handouts.  These links can be shared with other staff within your organization.

Click here to see a sample of the recording

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