CLEAR Webinar: Supporting Licensed Professionals through Regulatory Proceedings: The UK Nursing & Midwifery Council’s Careline (11am EDT)

  • 22 Apr 2021
  • 11:00 AM - 12:00 PM
  • Via Webinar: at your desk! (11:00 A.M. Eastern)
  • 250


(depends on selected options)

Base fee:
  • If you are unable to select the member price and believe you or your organization is a member, please contact Shawn Rogers at to be added to a membership bundle.
    To add additional attendees under this registration at no cost, choose Add Guest after registering the first attendee.
  • To add additional attendees under this registration at no cost, choose Add Guest after registering the first attendee.


The Nursing and Midwifery Council (NMC) is the regulatory body for all nurses, midwives and nursing associates in the UK. We maintain a register of people who meet our requirements for registration, set and promote standards for education and lifelong learning and investigate serious concerns that are referred to us and, if needed, take action.

As an organisation, we recognise that being the subject of a referral to the regulator can be a distressing experience, as the process of investigation can take some time and, in a small number of cases, can result in removal of their registration to practice. It can be especially difficult for those who don’t have a strong support network. To try to bridge that gap, we set up a telephone support service, the Careline, for those individuals who are under investigation. The Careline was launched in October 2019. As well as a telephone support line that is available 24 hours a day, 365 days a year, we also offer an online chat facility, access to online resources and access to structured counselling sessions when required. This presentation will summarize why such a service was required, the process for investigating fitness to practise concerns, and the implementation of the Careline, as well as how we feel the service has worked over the past 18 months.


Anthony Robinson, Assistant Director, Professional Regulation, UK Nursing and Midwifery Council

Daniel Regan, Policy Manager, UK Nursing and Midwifery Council

Offerings are presented through web-based PowerPoint and audio. Recognizing that many organizations are working remotely due to COVID-19, CLEAR is allowing multiple attendees to log in from different locations under the same registration. When registering, please add guests (at no additional charge), and all registered attendees will receive the email with login instructions. Attendees receive a copy of the PowerPoint presentation after the webinar.  Webinar attendees can also choose to purchase the webinar recording at a discounted rate when registering.

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