Supporting Licensed Professionals through Regulatory/Disciplinary Proceedings

  • 06 Apr 2100
  • Virtual - view recording at your desktop - unlimited playback for one year


  • If you are unable to select the member price and believe you or your organization is a member, please contact Tora Stubberud at to be added to a membership bundle.


The Nursing and Midwifery Council (NMC) is the regulatory body for all nurses, midwives and nursing associates in the UK. We maintain a register of people who meet our requirements for registration, set and promote standards for education and lifelong learning and investigate serious concerns that are referred to us and, if needed, take action.

As an organisation, we recognise that being the subject of a referral to the regulator can be a distressing experience, as the process of investigation can take some time and, in a small number of cases, can result in removal of their registration to practice. It can be especially difficult for those who don’t have a strong support network. To try to bridge that gap, we set up a telephone support service, the Careline, for those individuals who are under investigation. The Careline was launched in October 2019. As well as a telephone support line that is available 24 hours a day, 365 days a year, we also offer an online chat facility, access to online resources and access to structured counselling sessions when required. This presentation will summarize why such a service was required, the process for investigating fitness to practise concerns, and the implementation of the Careline, as well as how we feel the service has worked over the past 18 months.

Originally presented: April 2021


Anthony Robinson, Assistant Director, Professional Regulation, UK Nursing and Midwifery Council
Daniel Regan, Policy Manager, UK Nursing and Midwifery Council

Copyright © 2021 CLEAR
Please read the following disclaimer.  |  
Website by Nicasio LLC and CLEAR
108 Wind Haven Dr., Ste. A
Nicholasville, KY 40356
(859) 269-1289
Fax: (859) 231-1943
Powered by Wild Apricot Membership Software