President's Message

By Michelle Z. Pedersen
December 2012

It is such a privilege to serve as CLEAR’s President at a time of such growth and vitality.  As I begin this message, a quick introductory question comes to mind:  How can we already be narrowing in on the midyear meeting in Savannah, Georgia?  I am amazed at how swiftly time has passed since the conference in September, and am equally grateful for the opportunity to soon and again collaborate face-to-face with so many individuals with the continuing and contagious positive energy that was generated and shared in San Francisco, still reeling throughout the organization! 

In the spirit of the acronym riddled world within which we all live and thrive, and to showcase the great work that has been completed, is on-going and lies ahead, please enjoy the following, that represents a mere sample of the vast and remarkable efforts of the organization (harmonized with the theme of making CLEAR, clearer)

C CALL WEBINARS Before we get to St. Louis, CLEAR will launch its new series of Call Webinars, beginning with an offering entitled Setting Precedents: The Top Ten Cases You Need to Know About With precious little time to contemplate the launch of the initiative, the first call is this Friday, December 14! The overall schedule of numerous CLEAR Call Webinars is coming together nicely and will be confirmed via e-mail soon.  CLEAR’s Regulatory Agency Administrators Working Group is also planning a series of information-sharing teleconferences, which are open to all regulatory administrators. The calls attract several participants and provide an important opportunity for regulatory administrators to share best practices and innovative solutions to the challenges we all face. 

L – LEARNING OPPORTUNITIES.  Building on CLEAR’s most recent 2012 conference in San Francisco, and in a pattern of several preceding successes, another excellent program is being developed for next fall in St. Louis.  As all have come to expect, the conference will offer outstanding learning opportunities for everyone involved in the licensure, non-voluntary certification or registration of hundreds of regulated occupations, professions and facilities. The conference provides an unmatched opportunity to join colleagues - domestic and international – to discover and share practical solutions and innovative research that enables us to better serve the organizations and public we protect.  Watch for registration information in the spring.  The conference begins on October 3, and all training programs will be offered in conjunction with the conference (courses beginning September 30).

In support of CLEAR’s commitment to provide outstanding opportunities for professional development, five Basic and five Specialized NCIT programs have been offered since the annual conference in San Francisco. New programming has been finalized for Charlotte, North Carolina (Specialized NCIT Program, beginning March 11) and Austin, Texas (Basic and Specialized NCIT Programs, beginning April 8). Of course, other programs are in the process of being finalized, and I encourage you to visit CLEAR’s website at where the latest offerings are announced first. Should you have questions about CLEAR’s educational offerings, or wish to schedule training at your own organization, please contact Molly Marsh, CLEAR’s Training Coordinator.

E – EDINBURGH, SCOTLAND.  This summer CLEAR will hold its Third International Congress on Professional and Occupational Regulation in Edinburgh, Scotland on June 27-28. As if the location isn’t enough attraction, the program will focus on three themes:  Workforce Planning and Entry to Practice, The Regulatory Continuum and the Role of the Regulator, and Continuing Competence and Ongoing Education.  Each theme is critical to the mission of ensuring public protection and carries with it a vast amount of exciting information. We are hoping to exceed attendance and participation from previous Congresses, expecting to attract more than 100 regulators representing three continents, enabling rare opportunities for international exchanges concerning issues of common interest. Many of you have already registered for the event, and I look forward to welcoming you to Edinburgh this summer!

A – APPRECIATION.  Thank you in advance to the more than seventy committee members from across North America and Europe, who will meet in early January to continue the organization’s vital work of promoting regulatory excellence, including planning CLEAR’s 2013 conference in St. Louis.  An additional thank you to the 100 volunteer committee members for your time, talent and service; the many individuals and organizations who submitted informative session proposals for the next conference; and naturally, to all members, and interested parties.  If you are a member of CLEAR and have interest in signing up for committee service, your expertise and interest are welcomed.

R – RALEIGH, NORTH CAROLINA.  CLEAR will offer a one-day seminar on the hot topic, Making the Most of the Media: The Regulator’s Relationship with Social and Traditional Media – in Raleigh, North Carolina on April 25. The program will consider whether a board should communicate with licensees and the public via Facebook, Twitter or other social media. Does the public now expect it? What are the advantages and the risks? How can social media be used in investigations? What are the implications for privacy and confidentiality? Turning to what is now known as traditional media, how can regulators best work with the media to get the message out in the interest of public protection?  What information does the public have a right to know? Registration is open now, and CLEAR looks forward to welcoming you to this important event.

E – EVENTS.  Another important event includes a one day seminar in Toronto, Ontario on Thursday, March 7.  Entitled Wielding the Big Stick: Issues in Complaints, Discipline and Enforcement, the seminar will tackle the very real, day-to-day challenges facing professional and occupational regulators in relation to complaint processing, discipline hearings and enforcement against unlicensed practitioners.  Through a series of presentations and workshops drawing on examples from various professions and jurisdictions, participants will learn about leading practices in complaint case management, alternative dispute resolution options and investigation techniques.  Participants will come away with practical “take-aways,” information, knowledge, techniques and approaches that can readily be applied in their own environment. A limited number of spaces remain, so register soon!

R – REGULATORY EXCELLENCE.  The clear message conclusion.    

Happy New Year to each of you!  Please join me in looking forward to 2013, yet another exciting and important year for our organization!

Michelle Z. Pedersen
CLEAR President
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