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Welcome and Introductions, Frances Picherack, president, Petrine Consulting Inc.
9:15 - 10:10 a.m.
Best Practices for Complaints Handling
James Krempien, complaints director, Alberta College of Pharmacists
10:30 – 11:15 a.m.
Best Practices in Discipline Hearings
Maureen Baird, Q.C., Lunny Atmore LLP
11:15 a.m. – 12:15 p.m.
Panel: Issues and Challenges for Prosecuting Counsel, Defence Counsel and Regulators
Panelists: Maureen Baird (facilitator)
Alastair Wade, principal, Alastair Wade law Corporation
Henry C. Wood, Q.C., Beach Avenue Barristers
Natasha Dookie, deputy registrar and director of registration, inquiry & discipline, College of Registered Nurses of British Columbia
Carmel Wiseman, director of professional regulation, College of Dental Surgeons of British Columbia
1:15 – 2:30 p.m.
Developing Effective Tribunals: Legal Issues, Trends, Risk Management
James T. Casey, Q.C. managing partner, Field Law, Edmonton, Alberta and author of The Regulation of Professions in Canada
Panel: Issues and Challenges for Tribunal Members
Panelists: James T. Casey (facilitator)
J. Tom English, Q.C., chair, Health professions Review Board of British Columbia, counsel, Dentons
Peter Cook, discipline committee member, College of Pharmacists of British Columbia
Thelma Siglos, manager, financial integrity, Gaming Policy and Enforcement Branch of the Ministry of Finance and at the Liquor Control and Licensing Branch of the Ministry of Justice; past chair, Professional Conduct Enquiry Committee and the Rulings Committee, Institute of Chartered Accountants of British Columbia; member, Public Hearing Panel Pool, Law Society of British Columbia
3:40 – 3:55 p.m.
3:55 – 4:00 p.m.