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Written transcripts of episodes are available at the links below.

Episode 1: Introducing the CLEAR Podcast

Release date: June 12, 2018

Transcript: html  |  PDF

The Council on Licensure, Enforcement and Regulation is excited to launch Regulation Matters: a CLEAR conversation. In this introductory episode, podcast host Line Dempsey and CLEAR Executive Director Adam Parfitt share information about CLEAR and give a preview of topics for upcoming podcast episodes.

Episode 2: Investigative Excellence Award winner, Robert Herbert

Release date: June 12, 2018

Transcript: html  |  PDF

CLEAR's Investigative Excellence Award recognizes an investigator who has demonstrated exceptional performance in a particular case, with performance beyond what is expected or required, resulting in a direct and significant impact to the protection of the public or consumer interests. Robert Herbert, a 2017 recipient from the Alabama Board of Licensure for Professional Engineers and Land Surveyors, talks about the case for which he was nominated and shares some of the investigative techniques he used throughout the case.

Episode 3: Research on the Public’s Perception of Continuing Competence

Release date: June 12, 2018

Transcript: html  |  PDF

Jennifer Best, Practice Consultant with the College of Registered Nurses of Nova Scotia, shares the College's research on the public's perception of continuing competence, including why it's important for regulators to understand this issue and how regulators can use this research in making informed, evidence-based decisions about regulatory policy.

Episode 4: Sexual Abuse by Regulated Professionals: Achieving Zero Tolerance

Release date: July 10, 2018

Transcript: html  |  PDF

There have been some significant changes to the framework, policies, and procedures for handling cases of sexual abuse committed by regulated professionals. Representatives from regulatory organizations in the United States, Australia and Canada share information about what prompted a review of these procedures, what changes have been implemented for investigations of allegations of sexual boundary violations, and what impact the changes have had. This podcast episode was a lead-up to a session at CLEAR's Annual Educational Conference, September 26-29, 2018 in Philadelphia, Pennsylvania.

Episode 5: Occupational Licensing Policy Learning Consortium

Release date: July 24, 2018

Transcript: html  |  PDF

Suzanne Hultin with National Conference of State Legislatures gives an update on how the Occupational Licensing Policy Learning Consortium is addressing license portability issues and focusing on population groups who face unique challenges and barriers related to entering the labor market in licensed occupations.

Episode 6: The Role of Regulators in Health Workforce Data Collection

Release date: August 14, 2018

Transcript: html  |  PDF

Policymakers and planners in all jurisdictions face complex challenges in assuring access to needed health care services. Evidence-based decisions require objective and comparable provider supply and distribution data. Licensing boards are in a unique position to help. An expert panel representing the US and Canada discusses the role of regulators in health workforce data collection. This podcast episode was a lead-up to a session at CLEAR's Annual Educational Conference, September 26-29, 2018 in Philadelphia, Pennsylvania.

Episode 7: Breaking Down Licensing Barriers While Ensuring Public Protection During a Disaster

Release date: August 28, 2018

Transcript: html  |  PDF

In 2017, at least 5 states or US territories suffered natural disasters or public health emergencies. Disaster response is, at best, orchestrated chaos. This chaos is compounded by the hodgepodge approach to license portability in the United States. Ronne Hines, Division of Professions and Occupations, Colorado Department of Regulatory Agencies, gives some examples related to the interplay of license portability laws, regulation of the out-of-state workforce, and the challenges and successes of regulating during a disaster. This podcast episode was a lead-up to a session at CLEAR's Annual Educational Conference, September 26-29, 2018 in Philadelphia, Pennsylvania.

Episode 8: Investigative Excellence Group Award winner

Release date: September 11, 2018

Transcript: html  |  PDF

The CLEAR Investigative Excellence Group Award recognizes a team that has demonstrated exceptional performance in a particular case, or has a history of excellent performance beyond what is expected or required, resulting in a direct and significant impact to the protection of the public or consumer interests. Investigators from the Colorado Division of Professions and Occupations share how they overcame challenges of the case and collaborated with the Denver District Attorney's Office for a successful and award-winning investigation into unlicensed medical practice.

Episode 9: Licensing Reform Efforts: Professional Beauty Industry Perspective

Release date: October 9, 2018

Transcript: html  |  PDF

Myra Reddy, Government Affairs Director for the Professional Beauty Association, summarizes why the PBA supports requirements for occupational licensure in the beauty industry. She discusses PBA's support of reform efforts to promote consistency of requirements across state, and even county, lines; enhance mobility; increase externship and apprenticeship programs; and increase testing opportunities including pre-graduate testing.

Episode 10: The Scope of Regulation – Can the Boundaries Be Stretched?

Release date: November 13, 2018

Transcript: html  |  PDF

Andrew Charnock, Chief Executive and Registrar at the Occupational Therapy Board of New Zealand, looks at the factors that conform or restrict the governance scope and practice of regulation. He considers the questions of whether regulatory legislation is too cumbersome for regulation today and whether regulators should align their strategies around their country's major strategies, for example, health regulators alignment with health and health workforce strategies. This podcast episode was a lead-up to a session at CLEAR's Regional Symposium, November 29-30, 2018 in Wellington, New Zealand.

Episode 11: Finding Opportunities to Tell Your Agency Story – Marketing Tips

Release date: December 11, 2018

Transcript: html  |  PDF

Griffin Pritchard, public information specialist with the Alabama Board of Licensure for Professional Engineers and Land Surveyors, provides some tips on finding opportunities to tell your agency story in a new way to your audience. He discusses targeting your message to different audiences, leveraging branded merchandise, communicating via social media, and developing strategies for boards with a small staff or small budget.

Episode 12: Current Research Interests at the Professional Standards Authority

Release date: January 8, 2019

Transcript: html  |  PDF

Douglas Bilton, Assistant Director of Standards and Policy with the Professional Standards Authority in the UK, shares current research interests at the PSA. He discusses PSA's goal of linking the academic world and the world of regulatory practice to encourage research that helps to establish professional regulation as an evidence-led area of public policy. Recent and current research topics include applying the concept of Counterproductive Work Behaviour to help understand why healthcare professionals sometimes don't follow standards, creating a risk calculator to advise on the right form of regulation or alternatives to regulation, and researching the idea of constructive distrust to determine what makes patients feel comfortable or inhibited about playing a part in their own care.

Episode 13: Research on Practice Hours: Establishing Evidence for Regulatory Policies

Release date: February 12, 2019

Transcript: html  |  PDF

The College of Registered Nurses of Manitoba undertook research on practice hours, or currency hours, to determine any correlation between practice hours and continuing competence. Deb Elias discusses the research methodology, the findings and interest in future collaborative research. This podcast episode is related to a CLEAR Resource Brief, "Establishing Evidence for Regulatory Policies: A Method and Case Example," by Deb Elias, Jill Tomasson and Leanne Worsfold.

Episode 14: Perspectives on Practitioner Substance Abuse and Regulation

Release date: March 12, 2019

Transcript: html  |  PDF

Donna Mooney Haywood, retired manager of regulatory affairs at the North Carolina Board of Nursing, shares her perspective, gained from 30+ years of regulatory experience, about substance abuse by licensed healthcare practitioners. She discusses the higher standard to which licensees are held, her views on alternative to discipline programs, and the difference in approach to handling practitioners misusing prescription drugs versus street drugs.

Episode 15: Working with Subject Matter Experts

Release date: April 9, 2019

Transcript: html  |  PDF

Elizabeth Witt, chief consultant and psychometrician with Witt Measurement Consulting, talks about what a subject matter expert (SME) is; the role of SMEs in job analysis, standard setting, and item writing; qualifications of an SME; SME recruitment; and communication with SMEs. She gives advice on how to ensure that SMEs are engaged and how to handle challenges involved in managing SMEs.

Episode 16: Update on Initiatives for Credentialing of Transitioning Military Members

Release date: May 14, 2019

Transcript: html  |  PDF

Bill Brigman with Solutions for Information Design, Michael Behm with Stateside, and Sara Appel with the Multi-state Collaborative on Military Credit share updates on various programs, initiatives and legislation to aid service members in transitioning to civilian careers through credentialing and military credit opportunities. They discuss the COOL programs, recognition of equivalent military training, licensure fee reductions or waivers, licensure compacts, Pathways legislation, licensure endorsement and temporary licenses for military spouses, applying military training toward college credit, and career readiness programs.

Episode 17: Role of a Content Developer in Licensing Exams

Release date: June 11, 2019

Transcript: html  |  PDF

Sarah Wennik, content development manager with Pearson VUE and chair of CLEAR's Examination Resources and Advisory Committee, talks about what a content developer is; how their role differs from the role of a psychometrician; the skills needed to be a successful content developer; and examples of the tasks a content developer is responsible, working in partnership with psychometricians, subject matter experts and test sponsors. A session at the 2019 CLEAR Annual Educational Conference will address further details about remediating test items with poor statistical performance and give attendees a chance to take on the role of a content developer and work on example items.

Episode 18: Use of a Professional’s Social Media History in Registration, Investigations and Professional Misconduct Prosecutions

Release date: July 9, 2019

Transcript: html  |  PDF

The approach that regulators have taken regarding social media has evolved over the years, with more regulators conducting social media searches on applicants during the licensing process. Information found on social media can be used to aid an investigation, and the number of investigations that are centered on regulated professionals' misuse of social media has increased. How does this influence public confidence in regulators, and how do regulators take into account public expectations? How do regulators handle social media evidence and commentary during prosecutions? This podcast episode is a lead-in to a session at CLEAR's Annual Educational Conference, September 18-21, 2019 in Minneapolis, Minnesota, that will further explore the utility, legality and practicalities of relying on non-traditional sources of information, such as online and social media content, both in the registration process and investigations.

Episode 19: Addressing Mental Health Concerns in the Investigative Process

Release date: August 13, 2019

Transcript: html  |  PDF

Mental health is a far-reaching issue in society and has numerous implications for professional regulation. Mark Pioro and Jenna Smith with the College of Registered Psychotherapists of Ontario and Dean Benard with Benard & Associates explore the issue of accommodating mental health in the regulatory investigations process. They discuss the relevance of mental health to the work of a front-line regulatory investigator, issues that can arise when a participant in the investigation has a mental health challenge or condition, legal principles that apply to these situations, and strategies regulators or investigators can adopt to resolve dilemmas and accommodate individuals dealing with mental health difficulties during the investigation process. This podcast episode is a lead-in to a session at CLEAR's Annual Educational Conference, September 18-21, 2019 in Minneapolis, Minnesota, that will further explore case studies and strategies.
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