Definitions
The Council on Licensure, Enforcement and Regulation (CLEAR) and Tyler Technologies are surveying regulators to better understand how regulatory agencies use technology to engage with licensees/registrants and the general public. Please use the below definitions to assist you in completing the survey.
Mobile access (through a browser): Accessible through browser/s on user's device. Needs internet connectivity for access and all tasks.
Public facing mobile app: Needs to be installed on user's device. Can be used offline, but many tasks require internet connectivity.
User portal: Personalized website, usually requiring a login, offering users a single point of access to relevant information and self-service options.