Continuing Education Modernization: Regulatory Effectiveness in Digital Era

In today’s digital era, ever-evolving technologies have transformed the regulatory environment and community. The challenge for regulatory boards is to keep pace with the digital environment while minimizing risk to the public. Innovation is at the heart of the future of regulatory processes. Nationwide, legislators and regulators are embracing new pathways to modernize regulatory boards and increase access to digital government services. 

Continuing education modernization can reduce administrative burdens for staff, increase cost savings at an agency, and optimize the user experience, along with increasing transparency, accessibility, and simplicity for professional licensees.  

This webinar will highlight nationwide legislative trends, top-down department movements, and other examples of how regulators are proactively modernizing processes to keep up with the demands of today’s ever-increasing digital environment. 

Full lifecycle continuing education management brings much-needed transparency and operability to regulatory boards, all while improving processes and increasing quality and productivity in digital government services. Workforce shortages, inefficient legacy systems, and manual continuing education processes cause boards and staff to lose time and productivity. Utilizing technology to modernize processes will lead to improved staff satisfaction and retention rates and provide enhanced customer service for licensed professionals.

Learning Objectives:

• Key insights on trends in continuing education modernization management
• Identify ways continuing education modernization can increase government transparency, improve staff retention, and support licensure portability.
• Learn technology best practices to increase access to government services and promote safer communities

Presenters:
Kelly Parker, Director of External Affairs & Government Relations, CE Broker

Lindsey Courtney, Executive Director, New Hampshire Office of Professional Licensure and Certification

Meredith Butler, Program Director for Business Licensing Boards, South Carolina Department of Labor, Licensing and Regulation